Updated June 2026. The short version: we deliver what we agreed to, you pay when invoiced, both of us act in good faith.
Question about a term?
Fill in a few details — quantity, product type, the work you need done. We respond by email within one business day.
Using the site
You may read, link to, and reference content on this site freely. Reproduction of substantial text or images requires our written permission (email and we usually say yes). Don't use this site to do anything illegal.
Quotes & orders
Quotes are valid for 14 days unless we say otherwise. Inventory may sell between your quote and your order — we'll requote if so.
Orders are confirmed when you reply to our invoice with the word “confirm” or pay the invoice. We'll begin staging at that point.
Payment
ACH, check or card. Net terms (15 or 30) available after three orders. Late payments accrue 1.5% per month after net.
Risk of loss
For pickup orders, risk passes at our forklift load. For our delivery, risk passes at your unload. For LTL/freight, risk follows the carrier's standard terms — we administer claims either way.
Warranty & returns
See our warranty page for the full policy.
Limitation of liability
We're not liable for indirect, consequential, or punitive damages. Our maximum liability for any order equals what you paid for that order. We'll still try to make things right — this is just the legal cap.
Governing law
These terms are governed by the laws of the State of Michigan.
Disputes
Email us first. If we can't resolve, jurisdiction is Kent County, Michigan.