Home · Terms
Terms

Terms of Service

Last updated October 29, 2026. The short version: we're a referral service. We pass your request to partner suppliers, and the supplier you choose quotes, sells and fulfils your order on their own terms.

30-Second Form

Question about a term?

Fill in a few details — quantity, product type, the work you need done. A partner supplier follows up with you.

Your email address
10-digit US or Canada number
US ZIP or Canadian postal code

What this site is

IBC Tanks Cleveland is a referral and quote-matching service for IBC totes in Cleveland and Northeast Ohio. We don't own a yard, inventory, wash facility or trucks. When you submit a request, we share the details you provide with one or more partner suppliers in our network so they can respond. Partner suppliers are independent businesses; they fulfil orders, not us.

Using the site

You may read, link to, and reference content on this site freely. Reproduction of substantial text or images requires our written permission. Don't use this site to do anything illegal. Content on this site is general information, not professional, legal or regulatory advice; verify compatibility, grade and regulatory requirements for your own application.

Quotes & orders

Quotes come from partner suppliers, not from us. Each quote sets out its own price, validity period, availability, freight and lead time. Submitting a request doesn't commit you to buy, and it doesn't guarantee that a supplier will be able to quote or that stock will be available.

When you accept a quote, your contract for the goods or services is with that supplier. Prices shown on this site are typical ranges for information only, not offers.

Payment

Payment is made to the supplier, on the methods and terms stated in their quote. Any payment terms, deposits or late fees are set by the supplier.

Delivery & risk of loss

Freight is arranged by or through the supplying partner. When risk of loss passes to you, and how freight damage claims are handled, is set out in the supplier's terms and the carrier's terms. See shipping & delivery.

Condition, returns & warranty

Condition, returns and any warranty are set by the supplying partner and confirmed in writing on your quote. We don't provide a warranty of our own. See condition & returns.

Limitation of liability

Because partner suppliers are independent and fulfil orders themselves, we aren't responsible for their products, services, pricing, delivery or conduct. To the extent permitted by law, we're not liable for indirect, consequential, or punitive damages arising from your use of this site or our referral service. If something goes wrong with an order, tell us through the contact form and we'll help put you in touch with the supplier.

Disputes

Questions or concerns about the site or our referral service? Send them through the contact form first and we'll try to resolve it. Disputes about an order should be raised with the supplier who filled it.

Terms — the boilerplate plus the spirit

The long-form file.

The legal text is below. The spirit: this site is a referral service. We pass your request to partner suppliers, and any purchase, sale or service is between you and the supplier you choose, on their terms.

Related

Keep reading.